* Perkins Grant Approved *

TIPS "Hotel Front Desk Agent" training program provides professional development to those seeking a career in the hospitality field. The focus of our program is on how to provide higher levels of "service" and still meet the growing needs of guests seeking travel accommodations both locally and internationally. Our Hotel Front Desk Agent training program educates individuals in professional social, technical and procedural skills necessary to provide guests with not just a favorable hotel experience but a memorable experience!


TIPS course competency's meet newly established hospitality industry standards and provide a "certificate of completion" upon passing grade. Our new platform houses a database of test questions, instructional videos, user friendly analytical tools and access to the program on mobile devices.


Teach this course                                                    $ 650.00 year
This brand new course is getting great reviews from FACS, CTE and Hospitality professionals nationwide!
Our training program is broken down into 6 individual units containing 27 lesson plans. The new platform offers customization capabilities, instructional videos and test generator. Feel free to use our testing material or create your own! Our new platform also enables you to add video, website links and pdf's to design the program to meet your learning objectives.
Program modules include:
Unit 1: Introduction to the Hotel Front Desk 
Unit 2: The Art of Professionalism
Unit 3: Reservation Procedures
Unit 4: Check In
Unit 5: Guest Services
Unit 6: Check Out



Contact Us Today

(575) 937-4597

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Now available on
mobile devices!