What is the most important asset to your business? This is an easy one...your employees! Without properly trained employees, your business suffers in many ways. From work ethic to lack of skills your business requires talent and not just any talent. You need employees that understand that you need each other to succeed.
TIPS on-site training programs provide learners with the professional development training designed to elevate the workforce with advanced level industry standard skill sets. Our programs are designed by professionals who understand basic skills are just not enough in today’s marketplace. Each program includes critical soft skills along with important technical skills that will enhance the skills of your team.
Work Ethic Development
Education, training and development are crucial to an individuals growth and can have a positive or negative effect on one's ability to achieve success. Our Work Ethic Development program places focus on what today's employers are looking for in potential candidates. Offered on-site, this program educates individuals in the essential values and behaviors necessary to obtain and retain employment.
Classes are offered in 4 or 8 hour training sessions and include certificate of completion issued upon meeting testing requirements.
Hospitality & Lodging
TIPS Hospitality and Lodging training programs provide professional development to those seeking a career in the lodging field. Our programs cover standard operating procedures along with an emphasis on how to deliver high levels of service to guests seeking travel accommodations both locally and internationally. Both of our training programs cover professional social, technical and procedural skills along with video examples that include critical thinking and problem solving techniques.
Front Desk Agent Training
TIPS Ambassador Series training is designed to educate individuals in the how and why's of providing exceptional service. Now available in two different types of training, our trainings adresses the specific needs of your client. Personalized interactions are the key stone to high level service. With TIPS ambassador training, your employees are educated, ready and focused to meet the needs of your clients before, during and after their visit.
Customer Service training- Retail
Guest Service training- Hospitality
Food & Beverage
TIPS Wait Staff training programs have all the tools your staff need to succeed. Our programs in Hosting and Serving are designed to meet industry standards and will assists your team in building skills in high level service and sales techniques.
Each of our programs instruct learners in the required social, technical and procedural skills, while securing a foundation in the development of disciplines in communication arts, guest-centric service, critical thinking and problem solving. Cross train your team today and reap the benefits of great service!