"With the right tools, skills and procedures, individual confidence rises, guest satisfaction increases and self reliance is obtained," said Diane Medcalf, President TIPS Incorporated.
According to the National Restaurant Association, 79% of teens and young adults enter the restaurant/hospitality industry as a first step to employment each year. Understanding this number has allowed us to assist our youth in gaining valuable skills to begin work at an advanced level. Students today are plugged in to technology 24/7 and require a different approach to learning. TIPS vocational training programs provide educators with professional development curricula that engage students on their level, incorporating a host of educational tools that deliver high level results.
** Certificates of completion accompany each of our programs requiring students to achieve 80% passing grade.
Hotel Front Desk Agent Training
Our Hotel Front Desk Agent training program was designed to give educators a solid training program that reflects the needs of today's lodging property operators.
Course curriculum incorporates professionalism, reservations, checking procedures and guest services, problem solving, critical thinking along with health and hygiene.
Understanding the need to develop well trained and focused professionals that have a clear understanding of the necessary requirements and excel at guest services is the forefront of TIPS Hotel Front Desk Agent training.
Course includes 10 day lesson plan, role playing and hands on segments along with gamification to keep your students engaged. Enroll up to 100 students per purchase.
The concierge industry is expanding everyday. Real estate, property management and hospitality industries are listening to their clients request for higher levels of service.
TIPS Concierge training is a great way for one to take their career to the next level. Our easy to use platform provides all the technical and procedural skills learners need to succeed.
Program educates individuals in the different products and services that lodging property concierges provide. Attention to detail, guest service management, local knowledge & global connections and bespoke services are just a few of the components included in this program.
Course includes: Lesson plan, hands on and role playing segments along with 100 user licenses.
Purchase price $ 650.00
Purchase price $ 550.00
Wait Staff Training
According to the National Restaurant Association, 80% of today's restaurant managers began as hosts, servers, buss persons or dishwashers.
That's why we developed our Online Wait Staff training program. With over 10,000 certificates plus awarded to date, this training program is a favorite among educators.
Curriculum covers two "front of house" positions- Hosting and Serving. Course instructs learners in advanced skills and procedures along with components in language arts, science, math and social studies.
Program is used by Restaurant operators, Culinary Arts I & II, Foods I & II, Hospitality, Career Exploration and Career Readiness Preparation (CRP) educators.
Course includes: 100 user licenses, lesson plan, 10 day training manual, hands on and role playing segments.
Purchase Price $600.00